FAQ
Do I need to be a member to have a service?
​
Membership is NOT required to have a service at the Life Spa.
Your service also includes a day pass to our Athletic Destination. Come up to two (2) hours early to enjoy a workout, steam, sauna, and other amenities before your service.
Can I utilize the child care for my services?
​
Every Life Spa Guest receives 2.5 hours of complimentary child care on the day of their service for children 1 year and up.
​
Infants are taken on a reservation basis starting at 12 weeks old.
​
Childcare hours for 2 years or older:
M - Th: 8am - 2pm, 4pm - 8pm
F - Sun: 8am - 2pm
What if I need to cancel my service?
​
We require 24 hours notice of any cancellations or rescheduling of services.
​
No-show appointments will result in a 100% charge of service(s).
​
Cancellation or rescheduling without 24 hour notice can result in a 50% charge of scheduled service(s).
I have a few questions before I can schedule. Who do I call?
​
We are happy to answer any questions you have! Our Life Spa Coordinators are happy to assit you.
​
Summerlin: 702.214.6124
Green Valley: 702.802.7324
How do I check in for my service?
​
To enter the club, members can scan their membership card/app and non-members will need to sign in with a Front Desk Concierge team member.
​
From there, proceed to the LifeSpa reception desk.
What can I do during my visit?
​
With your day pass to the club, you receive access to all that Life Time has to offer. Some of the most popular amenities include:
-
Men's or Women's Dressing Room
-
Group Classes including Yoga, Barre, Pilates, Cycle and more
-
Sauna, Steam Room, Whirlpool Tub
-
Showers with all amenities
How can I pay for my service?
​
We are a cashless business. You can pay with all major credit cards, Life Spa Gift Cards, or Digital Wallets (apple pay, etc).
Should you still want to use cash payment, you may purchase a Life Time Gift Card with your cash amount from our Concierge team as you check into the club.